Workforce

“The incentives and level of support provided by the Denison Development Alliance was instrumental in CIGNA's decision to consolidate multiple area operational facilities into one state of the art Service Center in the summer of 2007.  With a workforce of 800+ in the Denison Service Center, providing call and claim service to 1.5 million medical customers and 3.4 million dental customers, staffing stability and minimal employee turn-over is critical.  The quality, work ethic, and level of professional commitment found in the available workforce in the Denison area truly differentiate the business culture and have a positive impact on organizational success.”

  

Kellie M. Metzdorf, Vice President, Client Advocacy - CIGNA